Accessing your profile
Sign in to your account.
Open your account menu and select Profile to view your profile details. Memberships, Groups and Schedule are separate destinations in your account navigation.
Editing your profile
There is no longer a single Edit Profile page. Your information is updated in separate profile areas, each with its own edit flow.
You can change:
Profile photo
Home address phone number
Residencies
First and last name
Contact information, including your email address and mobile
Password
Birthday
Gender
Emergency contacts
Authorized pickups
If you are the owner of a household account, you will also find an option to delete your account from your profile.
You can also manage family and household members from this section.
Note: You can update your contact information and your birthday yourself, from the Personal details section of your profile.
Viewing your Rec ID
Your Rec profile ID (QR code) is available for check-ins to activities.
You can screenshot this QR code on your mobile device for easier access.
Click View Rec ID to display your QR code or a household member’s code.
Checking memberships and groups
Memberships and groups now have their own pages in your account navigation:
Open Memberships to view any active memberships or passes
Open Groups to view any special group access
Review residency status or eligibility from your profile
Managing reservations
Open Bookings next to your profile picture to check your upcoming reservations or bookings.
You can cancel reservations directly from there if needed.
Need help?
For questions or support, reach out to your local parks and recreation department directly.