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Authorized Pick up Users for your Household Members

Need to define who can pick up your household members from classes or programs? Rec makes it easy!

Written by Loris Lamarque

To get started configuring your household members authorized pickups, head to your Rec profile at https://www.rec.us/app/profile/edit

Select the household member whose profile you'd like to edit from your account navigation, then open their personal details to reach their authorized pickups. The redesigned profile splits member details into separate edit flows, so you choose a member first (on mobile, swipe between the member cards to find them), then edit their authorized pickups and/or emergency contact information. You can edit your own the same way.

Scroll down to the 'Authorized Pickups' section and click 'Add'. You can add a new user for authorized pickup, or choose an existing household member/profile.

To add a new authorized pickup user (they don't need to be a Rec user or even have a profile), click Add, then enter their information. This is great if you have a grandparent, friend, or family member set as the authorized pickup user for someone in your Rec account.

Enter their contact information, then select a relationship between the household profile and the pickup user you're creating.

Once completed, click 'Save', and then complete the saving of their profie.

Once you save you'll see the authorized pickup users and any emergency contact information saved to your Rec profile. Now, we'll pass that information along to the organization you're booking with so they have both emergency contact information and pickup users on their class rosters.

For questions or support, reach out to your local parks and recreation department directly.

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