Understanding Discounts
Discounts may be available for certain groups, such as seniors, students, or residents. Discount availability and eligibility requirements vary depending on the Parks & Recreation department or organization managing the activity or reservation.
Each department sets its own:
Discount types
Eligibility criteria
Verification requirements
Because of this, not all discounts are available for every program or location.
How to Access Discounts
If you qualify for a discount, it will usually appear in your account profile.
To view your discounts:
Go to My Profile
Find the section labeled Active Group Memberships
Review the groups listed and the discounts associated with them
This section shows which groups you belong to and which discounts will be applied automatically when you register or make a reservation.
Missing a Discount?
If you believe you qualify for a discount based on your group membership but do not see it listed in your profile, help is available.
Please contact our support team by email for assistance.
When you reach out, include:
Your name
The group or affiliation you believe qualifies you for the discount
Any relevant details that may help verify eligibility
Our support team will review your information and work with you to ensure that any applicable discounts are applied correctly.