Booking a program or activity
When you book a program or activity, most of the information needed is taken from your user profile, which you set up when creating your account.
Profile information
User profile: Your account stores key information such as your name, contact details, and address. This information is automatically used during the booking process to save you time.
Eligibility requirements
Understanding eligibility: Some programs may have specific eligibility criteria. These can include age, grade, school, or gender.
Providing required information: If a program has eligibility requirements, you will be prompted to provide the necessary information during sign-up. This may include answering questions or selecting options related to eligibility.
Verification process
When booking a program, the information you provide will be checked against the program’s eligibility requirements:
If your information matches the requirements: You can proceed with the booking.
If there is a discrepancy: You may not be able to complete the booking until the issue is resolved.
Ensuring accuracy
Double-check your profile: Make sure the information in your user profile is accurate and up to date.
Why it matters: Correct and current details help prevent issues during the booking process and make your experience smoother.
