Customer Support
FAQs for city residents booking programs and facilities on Rec
By Dan and 2 others3 authors19 articles
San Francisco Court Bookings, Cancellations and RefundsQuestions about SF Parks and Rec Court Bookings or Cancellations?
Payments, Billing and Payment Plans
Everything Payments Related!
Payment Methods on RecAdd, change, edit or set a new default payment method.
How to view your Payment ReceiptsHow to view a receipt for your reservation or booking
Refund ProcessRefunds made easy, with Rec!
Redeeming Gift Cards and ScholarshipsGot a Gift Card or Scholarship? Here's how to Redeem it!
Making a Payment on a Booked Class/Session
Making a Payment on a Payment or Installment PlanLearn how to make payments on your payment or installment plans.
Account Credit : What it is and How to Use It?
How to Sign Up for a Program or Activity
What Information is Required During Booking?
Court Reservations: Guidelines and Process
Understanding the Waitlist: How it Works and What to Expect
How to Book a LessonHow to request 1 on 1 or small group lessons
Instant Booking : How it WorksWant to quickly book a court, picnic table or facility--it's fast and easy!