The full paid courts policy for San Francisco Rec and Park courts can be found here. For any additional questions related to SF's Parks and Rec court availability, weather, or pricing, please contact SF directly at: REC-Courts@sfgov.org and they should be able to address your inquiry.
If you have a question about your refund to credit or a cancellation due to weather, please review the policy--all refunds to credit will be handled automatically, no need to reach out directly. Please note that using credit card disputes as a method to obtain a refund for courts outside of policy will lead to a suspension of your Rec account.