Court Reservation Guide
If you want to reserve a court for your favorite sport or activity, here’s what you need to know about the reservation process, rules, and tips for securing your spot.
How to Reserve a Court
Court reservations are made online through our platform on a first-come, first-served basis. Availability changes depending on demand and the time of booking.
Rules and Guidelines
Reservation rules are set by the Parks and Recreation departments. Here are common policies to keep in mind:
Minimum Reservation Time: Some departments require a minimum interval between reservations.
Example: If you are currently using a court, you may need to wait a specified period before booking it again.Reservation Release Times: Courts may be released at set times for advance booking. Release schedules vary by location.
Court Availability: Not all courts can be reserved online. Some operate strictly on a first-come, first-served basis. Always check court-specific availability before planning.
Maximum Reservations: There may be limits on the number of active reservations per user to ensure fair access.
Simultaneous Reservations: Whether you can hold reservations for more than one facility or court at the same time is a setting each organization chooses. Some departments allow overlapping bookings; others block a second booking that runs at the same time as one you already have.
Booking Multiple Courts at Once: Where the organization has it enabled, you can select several courts and reserve them for the same time slot in a single booking, instead of repeating the booking process for each court.
Lesson Slot Time Restrictions: Lessons cannot be created within 3 days of the current date.
Example: To book a lesson for Monday, you must reserve it by the preceding Friday.
This 3-day window is the current value for this organization. Lesson booking restrictions are configured per organization on the Instructor Network settings, along with the allowed slot durations, weekly booking limits, reservation buffers, and auto-cancel thresholds, so the rules can differ from one department to another.Advance Booking for Popular Slots: Some courts follow a fixed booking window.
Example: A slot for next Saturday opens for booking the preceding Saturday and may fill quickly.
Information You May Need to Provide
Some departments require certain information to be on file before a court reservation checkout can complete. Depending on the department, you may be prompted to provide:
Missing profile details for the account or the participant using the reservation.
Emergency contact information.
Waivers, agreements, or other required forms.
If something required is missing, you will see a prompt showing what still needs to be completed. Once it is provided, you can finish the reservation. These requirements are set per department, so they do not apply everywhere.
Location Guidelines
Each location may have its own rules and restrictions. For detailed information:
Check the Guidelines tab for the specific location.
This tab provides court availability, reservation policies, and any additional requirements.
Tips for Securing Court Reservations
Monitor Availability Regularly: Popular times, such as weekends, fill quickly. Check availability daily as new slots open.
Plan Ahead: Book lessons at least 4 days in advance to avoid the 3-day restriction where that window applies.
Be Prompt for High-Demand Slots: Log in early when new slots open. For example, if slots open at 8:00 a.m., try to book as soon as possible.
Frequently Asked Scenarios
Why can’t I create a lesson for today or tomorrow?
Lessons must be booked at least 3 days in advance to allow proper scheduling. This window is configured per organization on the Instructor Network settings, so check your department’s guidelines if you are booking with a different department.Why are courts unavailable for next Saturday today?
Some courts follow a 7-day advance booking window. Slots open the preceding Saturday morning and often fill quickly.Why am I being asked for more information at checkout?
Some departments require profile details, emergency contacts, or forms to be completed before a court reservation can be finalized. Complete the items shown in the prompt and you can continue with your booking.